What is communication

Communication is the process by which information or ideas are exchanged between two or more people or groups. This can be done in a variety of ways, such as speaking, writing, gestures or the use of technology. The purpose of communication is to share information, promote understanding, build relationships or solve problems

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What is internal communication

Internal communication refers to the way an organization communicates with its employees. It includes all forms of communication within an organization, such as e-mail, newsletters, meetings, intranet, social media, etc. The purpose of internal communication is to share information, inform, motivate and engage employees

How important is internal communication

Internal communication is important because it plays a crucial role in promoting employee engagement and improving performance. Good internal communication can help create a common understanding of the organization’s vision and goals, making employees feel more connected to the organization and motivated to contribute to its success. In our article on the definition of leadership, we discuss the importance of open communication.

Internal communication at change

Internal communication helps increase employee involvement in change and new initiatives. Explaining why and how it will affect employees helps to smooth the implementation of change and promotes a positive work culture

How can you improve internal communication

There are several ways to improve internal communication within an organization

• • Create a communications strategy
    Creating a communications strategy helps to structure and streamline communications. It also helps to define the objectives and target audiences of the communication.

• • Use various communication channels
    Make use of various communication channels, such as email, intranet, newsletters, social media, video conferencing, etc. This can help increase employee engagement and participation and ensure that information gets to the right place.

• • Be transparent
    Be open and transparent in communication. This can help build trust and increase employee engagement.

• • Set priorities
    Communicate only the most important information to prevent employees from being overwhelmed by too much information.

• • Make communication interactive
    Make communication interactive and encourage feedback and input from employees. This increases engagement and ensures that communications are relevant to the target audience.

• • Make someone responsible
    Make someone responsible for managing internal communications, such as a communications manager. This ensures that communications are streamlined, aligned with the target audience and conveyed effectively.

• • Evaluate communications
    Evaluate the effectiveness of internal communications regularly to ensure that communications continue to meet the needs and expectations of the organization and employees.

How to improve internal communication within a team

There are several ways to improve communication within a team. Here are some suggestions:

• • Hold regular meetings
    Plan regular moments of consultation, both individually and in groups, to discuss important issues. This ensures that everything is better coordinated and important information is shared.

• • Create open communication
    Encourage open communication by creating a culture where people feel comfortable sharing their thoughts and ideas. This can help foster trust and collaboration.

• • Give clear instructions and expectations
    Make sure instructions and expectations are clear and understood by everyone involved. This can help avoid misunderstandings and ensure that projects stay on track.

• • Set goals and deadlines
    Setting goals and deadlines provides a clear picture of what needs to be done and when. Clarity promotes cooperation and communication among team members.

• • Listen to feedback
    Stay open to feedback from colleagues and be willing to listen to their suggestions for improving communication.

• • Invest in communication training
    Please consider investing in communication training for employees to help them communicate better with colleagues and customers.